We are modernizing our infrastructure

Our engineering team is working hard to simplify the way new releases are delivered to you by restructuring the UAT environments so that you can get easier and faster updates.

Your current UAT infrastructure will be replaced by a new one more stable and modern.

Beware of data loss

Unfortunately, we won't be able to transfer data from your existing testing environment to the new one due to the restructuring of the application for the upcoming new version.

⚠️ If there's anything you would like to keep in your TEST data, please extract from your UAT site before April 30, 2022.

After this date, your existing UAT will be reset and all data will be cleared.

Tip: simply download the data or take screenshots of the pages that are important to you.

Don't worry, we can help you with this process

Reach out to our CS support team in case you have any doubt. We will be more than glad to guide you through it.

We have increased our hours of operations to ensure we are able to service all of our clients!
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✉️ Send an email to customer-success@groweriq.ca

or

📞 + 1 647-374-0820 from 9am - 8pm EST

If you are outside Canada you can reach us from 9am-5pm (GMT +1).

Thank you for your continued support and understanding. If you have any questions or concerns please do not hesitate to reach out to us.

We look forward to assisting you.

GrowerIQ Team