Home General Writing Tasks

Writing Tasks

Last updated on Jan 28, 2026

1. Email Campaign

At GrowerIQ, we have a few different types of users, with our two biggest being cultivators and processors. There are many different features and workflows available, and we'd like to use a drip campaign to remind people about some best practices applicable to them.

Develop a series of emails to be used as a drip campaign to explain some best practices and drive traffic to our existing knowledge base articles. The topics to cover are listed below. You can spread the topics across different emails as you see fit. Use the KB as your source, and link to the relevant articles as a "find out more" sort of continuation for each topic.

Topics to cover:

  • Reminder on setting up CRM accounts properly (particularly the "type" field)
  • Grouping mother plants into plant batches (which are different from just "batches")
  • Best practices for recording harvest weight in the Harvesting stage properly, based on different cases.
  • Sending wet vs. dry weight for extraction in the Harvesting stage
  • How to record processing in the stages beyond Harvesting based on whether they're using an external processor or doing it themselves

For each email, indicate whether it will go to cultivators, processors, or both.

Our email system supports conditional content within a single email, which you can use to make an email applicable to both customer types. You don't need to use this feature by any means, but it might be helpful. If you do want to use it, here's how:
#{{if type=cultivator}} #{{end}} #{{if type=cultivator}} #{{end}} #{{if type=processor}} #{{end}}

2. Onboarding Documents

To supplement our main onboarding process, we'd like to give our new users some "Getting Started" documents for reference. We're trying to put a UX lens on these documents to make sure our customer experience is as great as possible. The documents will live in a special section in the KB.

For each topic within the articles, give an intro, explanation, perhaps some examples (when you see fit), links to any relevant KB articles, and anything else you think would be helpful.

The articles to create are listed below. The topics they should cover are common to all our users, so you don't need to worry about cultivators vs. processors. You can group or split the topics within each article however you like.

Configuring and updating organizational settings

  • Rooms
  • User Roles
  • Users
  • Varieties
  • SKUs
  • Waste Types Destruction Methods

Getting started with cannabis inventory

  • Setting up CRM accounts properly
  • Receiving inventory (cannabis)
  • Receiving supplies (non-cannabis)
  • Working with received inventory

Resources