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Quality Assurance

Quality control, testing, sampling, and compliance workflows.
By Customer Success Team
• 6 articles

Destruction Queue

The destruction queue allows you to manage items you will destroy or have already destroyed. In this article: - Queuing an Item for Destruction - Managing the Destruction Queue - Destroying Queued Items - Dequeuing Items - Amending the Destruction Reason - Queued Item Properties - Item Source - Activity Log - Print Label - Move Rooms - Undoing Destructions - Viewing and Printing a Report Queuing an Item for Destruction To destroy inventory from plants, batches, lots, lot items, or received inventory, go to the item's page and click Queue for Destruction. For example, to destroy some inventory from a lot, go to Warehouse > Lots > [lot id], then click Queue for Destruction and specify the quantity details. This will remove the specified quantity from the lot and add it to the Destruction Queue, allowing you to manage it from there. Managing the Destruction Queue Go to QA > Destruction. Three tabs are listed. Queue Tab This tab displays all items queued up for destruction. You can use the ID and variety fields to filter the list. Destroying Queued Items Go to QA > Destruction. - To destroy a single item, find it in the list and click 🗑 Destroy in the last column. - To destroy multiple items, select the checkbox of each one and click 🗑 Destroy above the list. A modal appears where you specify the following information before completing the destruction: - Method of Destruction: The dropdown menu is populated with destruction methods you've added to your site. - Destruction Date: The date the item was physically destroyed. The earliest date you can select is the date the item was added to the destruction queue. - Signatures: Two witnesses are required to complete the destruction. Select each user from the list and have them enter their password to sign off on it. When you click Submit, the item is destroyed and will appear under the History tab. Dequeuing Items Go to QA > Destruction. When you dequeue an item, it is added back to the source it came from. - To dequeue a single item, find it in the list and click × Dequeue in the last column. - To dequeue multiple items, select the checkbox of each one and click × Dequeue above the list. Amending the Destruction Reason If the reason for destruction was recorded wrongly or left blank, you can correct it without changing the original destruction. - Click the item's ID to open its page (on the Queue tab, or on the History tab for material already destroyed). - Under Actions to be taken, click Amend Reason. - Choose the New reason for destruction, enter the Reason for this change, and click SAVE. Destruction material page with the Amend Reason button under Actions to be taken The new reason shows as Reason For Destruction on the item's Info tab, with the reason it was queued with shown as Originally Recorded Reason, and a new entry is added to its Activity Log tab. The Amend Reason button only appears for users whose role has the Amend Destruction Reason permission. For details, see Amending a Destruction Reason. Queued Item Properties Go to QA > Destruction. Click the item ID in the list to open its properties. From there, you can view its properties and perform actions on it: - Go to Source: The source that the item came from is displayed at the top-right of the page. Click the ID to go to the properties page of the source. ​ - Activity Log: Click the corresponding button to manually log an activity. You can view all activities, both manually and automatically logged, under the Activity Log tab at the bottom of the page. ​ - Print Label: Click the corresponding button to print a label for the queued item. Only destruction type labels are shown in the dropdown menu. ​ - Move Rooms: Click the corresponding button to assign the queued item to a different room. The move is automatically added to the activity log. History Tab Go to QA > Destruction. This tab displays all items that have been destroyed. You can use the ID and variety fields to filter the list. Undoing Destructions - To undo a single destruction, find the item in the list and click ⟲ Revert Destruction in the last column. - To undo multiple destructions, select the checkbox of each destroyed item and click ⟲ Revert Destruction above the list. A modal appears where you specify the following information before the destruction is undone: - Reason: Type the reason for undoing the destruction. - Witnesses: Two witnesses are required to undo the destruction. Select each user from the list and have them enter their password to sign off on it. When you click Confirm, the item is undestroyed and goes back to the Queue tab. Reports Tab Go to QA > Destruction. This tab lists the reports generated for each destroyed item. Viewing and Printing a Report Find the item in the list and click ⓘ in the last column. This displays a report detailing the item's properties and its destruction. To print the report, click 🖶 (Print) at the top-right corner of the page.

Last updated on Sep 30, 2026

Recalls

The Recall feature can help you keep organized records during a recall. When you realize a recall is needed, you specify which lots are affected and then initialize it. All the information about the lots is taken into account for the recall record, which makes it easy to keep track and generate documents for it. In this article: - Initializing a Recall - Working With a Recall - Recall Information on the Page - Starting a Recall - Ending a Recall - Downloading the Recall Document Initializing a Recall Go to QA > Recalls, then click Initiate Recall. A modal appears. Specify the required information in the following fields: | | | | --- | --- | | Field | Description | | Lot numbers to recall | The lots to attach to the recall. Select each affected lot from the dropdown menu. | | Date recall was initialized | The date it was realized a recall was needed. | | Reason for recall | The reason for the recall. Try to be as specific as possible. | | Recall point of contact | The user overseeing the recall. | After filling out the modal and clicking SUBMIT, the recall is initialized and added to the Initiated Recalls list on the page. Note: An "initiated recall" means it has been initialized but not yet started. Working With a Recall Go to QA > Recalls, then click on the recall's ID. Recall Information on the Page The recall's page displays all the information associated with it. Of particular note is the Product Information section, which shows the affected lots and aggregate information based on those lots. Starting a Recall Click Start Recall at the top of the page. In the modal that appears, select the date the recall was started and confirm. Once you start a recall: - The recall's status is then updated to "Activated" and will be moved down to the Recalls in Progress list on the Recalls page. - A new field, Date Activated, appears on the recall's page indicating the start date you selected. Ending a Recall Click End Recall at the top of the page. In the modal that appears, select the date the recall finished and confirm. Once you end a recall: - The recall's status is then updated to "Archived" and will be moved down to the Archived list on the Recalls page. - A new field, Date Ended, appears on the recall's page indicating the end date you selected. Downloading the Recall Document The downloadable document for the recall includes the same information displayed on the recall's page. Click Download File at the top of the page. Your computer's (or browser's) Print modal will appear. - To print the file, select a physical printer from the Printer menu on the left side of the modal and proceed from there. - To download the file, select Save as PDF from the Printer menu on the left side of the modal and proceed from there. When you click Print, the file will download instead of physically print. - If the Save as PDF option isn't present, look for other options that indicate printing to a PDF or XPS document.

Last updated on Jan 28, 2026

Amending a Destruction Reason

Correct the reason recorded against a destruction without rewriting its history. 📋 In This Article - Why Amend a Destruction Reason - Who Can Amend a Reason - Which Destructions Can Be Amended - How to Amend a Reason - The Amend Destruction Reason Dialog - What Changes and What Stays - Troubleshooting 💡 Why Amend a Destruction Reason The reason for destruction is chosen once, when material is queued for destruction. Sometimes it is wrong, or it was left blank. Common cases: - The wrong reason was picked from the list when the material was queued. - The destruction was recorded without a reason. - A regulatory report needs the reason to classify the loss. For example, the INFARMED Annual Report reads the reason to decide which INFARMED loss operation a destruction belongs to. A wrong reason puts the destruction under the wrong operation, and a reason the report settings do not map is flagged in the review workbook and left out of the submission. !!! tip "Mapping or amending?" If the reason on the record is correct but the INFARMED report does not recognize it, map the reason in the INFARMED report settings instead (see Portugal: INFARMED Report - Settings). Amend the reason only when it was recorded wrongly. 🔑 Who Can Amend a Reason Amending a reason needs the Amend Destruction Reason permission. It sits under Destruction in the role's permissions. - When this feature was installed, every role that already had Destruction access was given Amend Destruction Reason as well. - An administrator can grant or remove it for a role in Administration > User Roles. - Users without the permission do not see the Amend Reason button on the destruction material's page. 📜 Which Destructions Can Be Amended | Destruction | Can the reason be amended? | |-------------|----------------------------| | Material waiting in the Destruction Queue | Yes | | Material that has already been destroyed | Yes | | A queue entry that was deleted | No | | Changing a reason to or from Ungerminated seeds | No. Revert the destruction and queue it again | !!! warning "Ungerminated seeds" The Ungerminated seeds reason changes how the destroyed quantity is recorded (it is counted in seeds). Because of that, a reason cannot be amended into or out of Ungerminated seeds. Revert the destruction and queue it again with the correct reason. The new reason must be one of your organization's current destruction reasons, set up in Administration > Destruction Reasons. 📝 How to Amend a Reason You amend a reason from the destruction material's own page. This works for material still in the queue and for material that has already been destroyed. 1. Go to QA > Destruction. 2. On the Queue tab (material waiting for destruction) or the History tab (material already destroyed), click the item's ID to open its page. 3. Under Actions to be taken, click Amend Reason. 4. Complete the dialog (see The Amend Destruction Reason Dialog) and click SAVE. Destruction material page with the Amend Reason button under Actions to be taken, and the Info tab showing the current reason and the originally recorded reason !!! note "Not in the lists" Amend Reason is only on the destruction material's page. It is not a button on the Queue or History lists, and it does not appear in activity logs. ⚙️ The Amend Destruction Reason Dialog Amend Destruction Reason dialog showing the reason recorded today, a new reason selected and an explanation typed | Field | What it shows or needs | |-------|------------------------| | Item name | The name of the destruction material. | | Reason recorded today | The reason on the record now, or No reason recorded if it was left blank. A reason that has since been removed from your list still shows here as it was recorded. | | New reason for destruction | Required. Pick from your organization's current destruction reasons. | | Reason for this change | Required. Explain why the recorded reason is being amended. Up to 500 characters. | SAVE stays disabled until you pick a reason that is different from the one recorded today and enter an explanation. The dialog does not ask for witness signatures. Your name is recorded with the amendment. When the amendment is saved, a check mark appears and the dialog closes on its own. 📜 What Changes and What Stays | | After an amendment | |---|---| | Reason on the destruction material | Changed to the new reason, shown as Reason For Destruction on the material's Info tab | | Reason it was queued with | Shown on the Info tab as Originally Recorded Reason, or No reason recorded if it was left blank. This field only appears once the reason has been amended | | Original Queue For Destruction entry | Not changed. It keeps the reason it was recorded with | | Destruction date, quantities and completion | Not changed | | Activity log | A new, dated entry is added to the destruction material's Activity Log tab | The new entry is named Inventory Amend Destruction Reason, and its details read like this: Destruction reason amended from Wrong reason to Correct reason. Reason: your explanation If the destruction had no reason, it reads amended from none. Each amendment adds its own entry, so a record amended twice shows both changes with the reason before and after each one. Activity Log tab of a destruction material showing Inventory Amend Destruction Reason entries above the original Queue For Destruction entry !!! info "Next INFARMED report" The INFARMED report reads the amended reason the next time it is generated. Generate the report again after amending to clear the finding. See Portugal: INFARMED Annual Report - Overview. 🔧 Troubleshooting I don't see the Amend Reason button. The button is on the destruction material's page, under Actions to be taken, not on the Queue or History lists. If it is not there, your role does not have the Amend Destruction Reason permission. "You do not have permission to amend a destruction reason." Your role does not have the Amend Destruction Reason permission. Ask an administrator to add it in Administration > User Roles. "That reason is no longer one of your destruction reasons." The reason you picked is not one of your organization's current destruction reasons. Choose another, or add it in Administration > Destruction Reasons first. "This reason changes how the destruction's quantity was recorded, so it cannot be amended." You are changing a reason to or from Ungerminated seeds. Revert the destruction and queue it again. "This destruction record is no longer available." GrowerIQ could not find the destruction record. Close the dialog and reload the page. "The destruction record could not be loaded. Try again." Click Retry. If it keeps failing, reload the page. "The amendment could not be saved. Your text is still here; try again." Click SAVE again. Your entries are kept. ➡️ Related articles - Destruction Queue - Portugal: INFARMED Annual Report - Overview - Portugal: INFARMED Report - Settings

Last updated on Sep 30, 2026