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Global Settings

Global settings, configurations, and system preferences.
By Customer Success Team
β€’ 4 articles

Language Settings: Working in Your Native Language

Language Settings: Working in Your Native Language 🎯 Why This Matters Cannabis operations often employ multilingual teams. Training everyone in a single language slows onboarding and increases errors. GrowerIQ's language support helps you: - Eliminate language barriers - Staff work in their native language from day one - Reduce training time - Familiar terminology means faster onboarding - Prevent costly mistakes - Clear instructions in native language reduce errors - Support diverse teams - Accommodate staff from different backgrounds 🌍 Supported Languages GrowerIQ is fully translated into these languages, with more being added regularly. Web Application: - English - French (Francais) - German (Deutsch) - Spanish (Espanol) - Portuguese (Portugues) - Danish (Dansk) - Thai - Macedonian (МакСдонски) Mobile Scanner App: - English - French (Quebec) - Portuguese - Thai πŸ’‘ Need Another Language? Contact your account manager to request additional language support. We regularly add new languages based on customer needs. βš™οΈ Choosing Your Language (Web) Select your language when you first navigate to GrowerIQ - no account setup required. 1. Navigate to your GrowerIQ URL (your organization's web address) 2. See the language picker - flags and language names appear on the welcome screen 3. Click your preferred language 4. You're routed to the login page in your selected language The entire application loads in your chosen language. To switch languages later, navigate back to the root URL and select a different language. πŸ“± Changing Language on the Scanner Switch languages instantly on the mobile scanner without restarting the app. 1. Tap the menu icon (three lines) in the top-left corner 2. The Settings Drawer slides open from the left 3. Find the Language section with flag buttons 4. Tap your preferred language - it highlights immediately The scanner switches instantly - no restart needed. Your preference is saved securely on the device, so you'll see your language every time you open the app. πŸ’‘ Shared Devices On shared scanners, tap the menu icon and select your language at the start of your shift. The change takes effect immediately. πŸ“Š Data Tables and Filters Every part of the interface is translated - including data tables, filters, and sorting options. When you change your language, you'll see translations for: - Column headers in all data grids - Filter options (Contains, Equals, Greater than, etc.) - Sort labels (Ascending, Descending) - Pagination (Page 1 of 10, Rows per page) - Context menus (Copy, Export, Pin column) This means your team can filter and sort data using familiar terms in their native language. 🏷️ Cultivation Terminology Industry-specific terms are translated to match local conventions. GrowerIQ translates cannabis-specific terminology including: - Growth stages (Propagation, Vegetation, Flowering, etc.) - Activity types (Fertigation, Defoliation, Harvest) - Quality statuses (Passed, Failed, Pending Review) - Inventory categories (Flower, Extract, Edible) Translations use industry-standard terminology for each region, so your team sees the terms they're already familiar with. ✨ Tips for Multilingual Teams - Set language during onboarding - Help new staff configure their language preference on day one - Use shared device handoff - Train staff to switch language when taking over a scanner - Reports stay consistent - Exported reports use the language of the user who generated them - Audit trails are preserved - Activity logs record what happened regardless of display language ❓ Common Questions Does changing my language affect other users? No. Language is a personal preference saved to your user account. Each team member can work in their own language. Are regulatory reports affected by language settings? No. Compliance reports are generated in the format required by your regulator, regardless of your display language preference. What if I see untranslated text? Occasionally, new features may appear in English before translations are complete. Contact support if you notice missing translations - we prioritize completing them.

Last updated on Jan 28, 2026

Regional Preferences: Dates, Currency and Units

Regional Preferences: Dates, Currency and Units 🎯 Why This Matters Different regions have different conventions for displaying dates, currencies, and measurements. Getting these wrong causes confusion and compliance issues. Regional preferences help you: - Match local conventions - Dates, numbers, and weights display the way your team expects - Meet compliance requirements - Reports show measurements in units your regulator requires - Avoid costly errors - No confusion between 12/01 (December 1st vs January 12th) - Simplify invoicing - Prices display in your local currency βš™οΈ Where to Find These Settings All regional preferences are configured in one place: 1. Go to Administration 2. Click Organization Settings 3. Scroll through the General Settings tab to find each setting Each setting has its own card with a dropdown and Update button. Changes apply organization-wide for all users. πŸ“… Date Format Display dates in the format your region uses - no more guessing which number is the month. GrowerIQ supports these date formats: | | | | | --- | --- | --- | | Format | Example | Common In | | MM/dd/yy | 01/22/26 | United States | | dd/MM/yy | 22/01/26 | Europe, Australia, most of world | | yy/MM/dd | 26/01/22 | ISO-style short | | yyyy/MM/dd | 2026/01/22 | ISO standard, technical/scientific | | MMMM d, y | January 22, 2026 | Formal documents | | EEEE, MMMM d, y | Thursday, January 22, 2026 | Full date with day name | To change your date format: 1. Go to Administration > Organization Settings 2. Find the Date format card 3. Select your preferred format from the dropdown 4. Click Update date format πŸ• Date and Time Format Choose how timestamps appear throughout GrowerIQ - combining date and time in one setting. GrowerIQ supports both 12-hour and 24-hour time formats: | | | | --- | --- | | Format | Example | | MM/dd/yy, h:mm a | 01/22/26, 2:30 PM | | MM/dd/yy, HH:mm | 01/22/26, 14:30 | | dd/MM/yy, h:mm a | 22/01/26, 2:30 PM | | dd/MM/yy, HH:mm | 22/01/26, 14:30 | | yyyy/MM/dd HH:mm | 2026/01/22 14:30 | Activity timestamps, harvest times, and scheduled tasks all display in your chosen format. To change: Find the Date and Time format card in Organization Settings and select your preference. πŸ’° Currency Display all prices and costs in your local currency - essential for accurate invoicing and cost tracking. GrowerIQ supports international currencies including: | | | | | --- | --- | --- | | Code | Currency | Region | | CAD | Canadian Dollar (CA$) | Canada | | USD | US Dollar ($) | United States | | EUR | Euro (€) | European Union | | GBP | Pound Sterling (Β£) | United Kingdom | | AUD | Australian Dollar (A$) | Australia | | DKK | Danish Krone (kr.) | Denmark | | THB | Thai Baht (ΰΈΏ) | Thailand | | CHF | Swiss Franc (β‚£) | Switzerland | | NZD | New Zealand Dollar ($NZ) | New Zealand | | ZAR | South African Rand (R) | South Africa | | MKD | Macedonian Denar (Π΄Π΅Π½) | North Macedonia | | INR | Indian Rupee (β‚Ή) | India | | COP | Colombian Peso (COL$) | Colombia | | ARS | Argentine Peso ($) | Argentina | Additional currencies available: CRC (Costa Rica), MAD (Morocco), UYU (Uruguay), BBD (Barbados). To set your currency: 1. Go to Administration > Organization Settings 2. Find the Currency card 3. Select your currency from the dropdown 4. Click Update currency ⚠️ Important Currency setting affects display only. GrowerIQ does not perform currency conversion. Ensure all prices are entered in your configured currency. πŸ”’ Numeric Display Mask Display numbers using your regional conventions for thousands and decimal separators. Different regions use different number formats: | | | | | --- | --- | --- | | Format | Example | Common In | | ###,###.## | 1,234.56 | US, UK, Australia, Canada | | ###.###,## | 1.234,56 | Germany, Denmark, much of Europe | GrowerIQ automatically formats numbers based on your selection, so weights, quantities, and prices always display correctly. To change: Find the Numeric display mask card in Organization Settings. βš–οΈ Unit of Measure Choose metric or imperial units to match your operational and regulatory requirements. Metric System: - Weight: grams (g), kilograms (kg) - Volume: milliliters (ml), liters (L) - Length: centimeters (cm), meters (m) Imperial System: - Weight: ounces (oz), pounds (lb) - Volume: fluid ounces (fl oz), gallons (gal) - Length: inches (in), feet (ft) To change units: 1. Go to Administration > Organization Settings 2. Find the Unit of Measure card 3. Select metric or imperial 4. Click Update Unit of Measure πŸ’‘ Compliance Note Most international cannabis regulations require metric units (grams, kilograms). Check your local requirements before selecting imperial. 🌑️ Temperature Scale Display grow room temperatures in Celsius or Fahrenheit - whichever your team prefers. - Celsius (Β°C) - Used in most of the world - Fahrenheit (Β°F) - Used in United States Temperature displays throughout GrowerIQ (environmental monitoring, activity logs, sensor readings) will use your configured scale. To change: Find the Temperature card in Organization Settings. ✨ Best Practices - Set regional preferences during initial setup - Configure these settings before entering data - Match your regulator's requirements - Use the units and formats expected in compliance reports - Be consistent - All users share the same regional settings to avoid confusion - Document your settings - Include regional configuration in your SOPs for consistency

Last updated on Jan 28, 2026

Multi-Market Operations: ISO Codes and Translation Coverage

Multi-Market Operations: ISO Codes and Translation Coverage 🎯 Why This Matters Operating across multiple regions means dealing with different regulatory systems and standards. GrowerIQ handles the complexity so you can focus on growing. Multi-market features help you: - Automate compliance details - ISO codes are applied automatically based on your facility location - Ensure report accuracy - Regulatory submissions use the correct regional identifiers - Scale confidently - Add new facilities in new regions without system changes - Guarantee translation coverage - Built-in checks ensure all interface text is translated 🌐 Automatic ISO Country Codes GrowerIQ automatically applies the correct ISO country and region codes based on your facility address - no manual configuration needed. What are ISO codes? ISO 3166 is the international standard for country and region codes. Regulatory agencies worldwide use these codes in official reports and submissions. | | | | | --- | --- | --- | | Code Type | Example | Used For | | ISO 3166-1 (Country) | CA, AU, DK, US | Country identification in reports | | ISO 3166-2 (Region) | CA-ON, AU-NSW, US-CO | State/province identification | How it works: 1. When you set up your facility, you enter your address 2. GrowerIQ automatically determines the correct ISO codes 3. These codes are applied to all regulatory reports and exports You don't need to look up or enter ISO codes manually - GrowerIQ handles this automatically. πŸ’‘ Multi-Facility Operations If you operate facilities in multiple countries or regions, each facility automatically uses its own ISO codes. Reports are generated with the correct codes for each location. πŸ“‹ Where ISO Codes Appear ISO codes are used throughout GrowerIQ wherever regional identification is required. - Regulatory exports - Monthly compliance reports include correct country/region codes - Shipping manifests - Origin and destination locations use ISO standards - Audit reports - Location data formatted for international standards - API integrations - Data sent to third-party systems uses ISO codes βœ… Translation Quality Assurance GrowerIQ includes built-in checks to ensure every part of the interface is fully translated. What this means for you: - No surprise untranslated text when switching languages - Consistent experience for all team members regardless of language - New features include translations before release How we ensure translation quality: - Automated completeness checks - Our build process verifies all text has translations - Professional translators - Native speakers review all translations for accuracy - Context preservation - Industry terminology is translated to match local conventions - Ongoing updates - Translations are updated as features evolve πŸ’‘ Found a Translation Issue? If you spot an untranslated string or incorrect translation, contact support. We prioritize translation fixes to ensure a seamless experience for all users. 🏒 Configuring Your Facility Address Your facility address determines which ISO codes are applied to your reports and exports. 1. Go to Administration > Organization Settings 2. Scroll down to the Facility Details card 3. Enter your complete address including country and state/province 4. Click Update facility details GrowerIQ automatically determines the correct ISO codes from your address. You can also configure licensed areas (processing area, growing area, outdoor growing area) in the same section. πŸ’‘ Tax Registration If your jurisdiction requires a tax registration number or company ID on invoices, you can also enter this in the Facility Details section. ✨ Best Practices - Verify facility addresses - Accurate addresses ensure correct ISO code assignment - Review regional settings after updating your address - Defaults may need adjustment - Report translation issues promptly - Helps us improve the experience for everyone - Train staff on language switching - Ensure everyone knows how to work in their preferred language

Last updated on Jan 28, 2026